CASE STUDY: PROCESS VALUE MAPPING
Goal
Triforce Strategies led a comprehensive departmental process mapping initiative to improve operational visibility and efficiency across key business units. The objective was to create high-level process maps that captured current and future workflows, assessed activity stability, and determined the appropriate level of detail for process development.
Using the Triforce Framework, the team developed a structured methodology for identifying existing versus envisioned processes, pinpointing areas of improvement, and prioritizing process refinement efforts to enhance efficiency, compliance, and strategic alignment.
The initiative also helped identify regulatory controls, assess compliance risks, and ensure
all processes met industry standards while mitigating potential compliance gaps.
Challenge
Following a major organizational restructuring, the client faced increased operational burdens, fragmented workflows, and heightened risk exposure. The integration of multiple new systems—combined with legacy manual processes—led to gaps in understanding regulatory and operational risk.
While certain business areas benefited from technology upgrades, others experienced inefficiencies, delays, and higher costs, signaling an urgent need for a comprehensive process evaluation and optimization strategy.
Solution
Triforce Strategies deployed its Business Process Management and Change Readiness approach to design a practical, results-driven solution:
Conducted process gap assessments to evaluate workflow stability, operational maturity, and compliance controls.
Developed process maps and SOPs to improve visibility, accountability, and consistency across financial and operational units.
Partnered with senior leadership to implement a remediation strategy, addressing inefficiencies, reducing redundancies, and strengthening risk management and control frameworks.
RESULT
The engagement delivered a comprehensive evaluation report, enabling executives to quickly identify critical process pain points and prioritize high-impact improvements. By leveraging the Triforce Process Framework, the organization achieved:
Streamlined workflows and process standardization
Improved operational efficiency and regulatory compliance
Reduced risk exposure and faster decision-making
This case highlights Triforce Strategies’ expertise in process mapping, operational optimization, and risk mitigation, turning complex organizational challenges into sustainable business improvements.